Once you order a casket, our team immediately begins working to determine the availability and deliverability for your area.

Customer Satisfaction Guaranteed.  We guarantee your product will be delivered as ordered to the funeral home or location of your choice.  If you are not completely satisfied, please contact Customer Service immediately and we will replace any imperfections as soon as possible.

Returns, Exchanges and Cancellations

If for any reason you are not satisfied with your casket purchase, we will work to make your order right.  Refunds will be processed once the casket is returned without damage to our warehouse.  Allow 7 to 10 business days for your refund to process.

You may exchange your casket purchases for another model only before the truck leaves our warehouse with the casket. 

You may choose to cancel your order at any time.  Cancelled orders after the shipping has occurred will result in a 25% restocking fee plus the actual costs of any delivery and/or returned delivery shipping expenses. 

Shipping and Delivery Policy

For Rushed Delivery, please call Customer Service  

 WebbCaskets.com offers free delivery to most areas within 25 miles of Houston, Texas major airports in the United States.   In many cases, we can deliver the casket the next business day. Delivery typically occurs within 24-48 hours (and sometimes 72 hours) from the time of order.  There may be a small surcharge for some rural areas, rushed deliveries, and/or weekend deliveries (if available).

    Delivery Charges

Up to 25 miles from major airports in    Houston, Texas to 25 Miles from most	FREE
Over 25 miles from Houston, Texas major airports	CALL
Please Call Us At 713-834-2453   Please Call us at

  Orders placed during the weekends are considered Monday orders with delivery available on Tuesday. Please call for special situations. WebbCaskets.com is not liable and shall be held harmless for any shipment delays due to inclement weather, acts of god, acts of war, governmental action, work stoppages, cargo refusal and/or carrier delays.

  All casket shipments will automatically include insurance to cover any damages that may result in the shipping process. Your casket will arrive on time and in good condition.  Should you have any questions in regards to our shipping policy, please talk to one of our representatives at Webb Caskets.  Thank You

Caskets only available in Houston, Texas.

Your Discount Funeral Casket Provider